The IIEA Compliance & Financial Crime Academy is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us by learners, organisations, partners, and visitors to our platform.
This Privacy Policy explains how we collect, use, store, process, and protect personal information when you access or use the Academy's services, programmes, qualifications, learning resources, and related platforms.
By using the Academy, you acknowledge and agree to the practices described in this Privacy Policy.
We may collect personal information necessary to provide learning services, administer programmes, support learners, and manage Academy operations.
Information collected may include:
We may also collect certain technical information when users access the platform, including browser information, device information, IP addresses, and usage analytics.
Personal information is used to:
The Academy may offer qualifications, certifications, or programmes in collaboration with recognised professional bodies, qualification providers, and partner organisations.
Where necessary for programme administration, certification, examination management, learner verification, or qualification processing, relevant learner information may be shared with the applicable qualification provider or partner organisation.
Such sharing will be limited to information required for the delivery and administration of the relevant programme or qualification.
The Academy takes appropriate technical, administrative, and organisational measures to protect personal information against unauthorised access, disclosure, alteration, misuse, or loss.
While every reasonable effort is made to protect information, no online system can guarantee absolute security. Users are encouraged to protect their account credentials and notify the Academy immediately if they suspect unauthorised access to their account.
Personal information will be retained for as long as necessary to:
Certain certification and qualification records may be retained indefinitely for verification and professional credential validation purposes.
The Academy may use cookies and similar technologies to:
Users may adjust browser settings to manage cookie preferences; however, some platform functionality may be affected if cookies are disabled.
Subject to applicable laws and regulations, users may have the right to:
Requests relating to personal information may be submitted using the contact details provided below.
The Academy platform may contain links to third-party websites, partner platforms, qualification providers, or external resources.
The Academy is not responsible for the privacy practices or content of third-party websites and encourages users to review the privacy policies of those websites independently.
The Academy reserves the right to update or amend this Privacy Policy from time to time to reflect operational, legal, regulatory, or technological changes.
Any material updates will be published on the platform and become effective upon publication.
For questions regarding this Privacy Policy or the handling of personal information, please contact:
IIEA Compliance & Financial Crime Academy
Insurance Institute of East Africa (IIEA)
Email: info@iiea.co.ke
Website: compliance.iiea.co.ke
Effective Date: 7th, July, 2026
IIEA Compliance and Financial Crime Academy
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